Customer terms
Last updated: 26 July 2026
Everything you need to understand your Mango Mobile service. Read the General Terms together with the documents that relate to the services you receive from us.
General
To understand your rights and obligations, you should read both the General Terms and the sections that relate to your services or solutions you receive from us.
Critical Information Summaries
Explore our Critical Information Summaries for clear, concise details on our plans, including features, pricing, and terms, ensuring informed decisions for your telecommunications needs.
Service Terms
Service Terms are clear guidelines on our offerings and details all aspects of your Service from usage policies to contractual details.
Accounts & Billing
This document provides you clarity on our billing processes, account management, and the terms governing our Direct Debit services.
Enterprise
This schedule contains further terms that apply to Enterprise clients in addition to our Standard Terms and agreements.